Onn Earbuds Not Charging: 12 Easy Solutions

Onn Earbuds Not Charging: 12 Easy Solutions

Welcome to the ultimate guide on troubleshooting and solving charging issues with your Onn Earbuds.

We understand the frustration that comes with Onn Earbuds not charging, and we’re here to provide you with a comprehensive set of solutions, ranging from basic checks to advanced troubleshooting steps.

Whether you’re a tech enthusiast or a casual user, this guide aims to empower you with the knowledge needed to keep your Onn Earbuds charged and ready for your daily adventures. Let’s dive in and ensure your audio experience remains uninterrupted.

Onn Earbuds Not Charging: Common Reasons

If you are experiencing issues with your Onn earbuds not charging, there are several common reasons why this may be happening. Here are some of the most common causes:

  1. Battery depletion: One of the most common reasons why headphones fail to charge is because the battery is depleted.
  2. Dirty or damaged charging port: Over time, debris, dust, or lint can accumulate in the charging port, preventing your earbuds from charging properly. Check for bent pins or loose connections in the charging port.
  3. Faulty charging cable: A damaged or faulty charging cable can prevent your Onn earbuds from charging properly.
  4. Accumulated dirt on charging contacts: Accumulated dirt or earwax on the charging contacts of the Onn earbuds or charging case can prevent them from charging properly.
  5. Improper placement of earbuds in the case: Make sure that you have placed the earbuds properly in the charging case. If they are not properly seated, they may not charge properly.
  6. Software bug: One of the main reasons that your Onn earbuds are not charging may be a software bug.
  7. Damaged charging case: If your Onn earbuds charging case is damaged from water or heat, it may not charge properly. In such cases, you may need to replace the charging case.

Onn Earbuds Not Charging: Basic Troubleshooting

Resolving charging issues with your Onn Earbuds involves a systematic approach, covering both basic and advanced solutions.

Here’s a detailed guide on how to troubleshoot and overcome common charging problems:

Ensure Proper Connection:

Check Alignment: Ensure the earbuds are properly aligned within the charging case. Even a slight misalignment can disrupt the charging process. Adjust the position of the earbuds and try charging again.

Clean Contacts: Inspect the charging contacts on both the earbuds and the case. Dust or debris may accumulate over time, hindering the connection. Gently clean the contacts using a dry, soft cloth to ensure a reliable link.

Check Charging Cable:

Inspect for Damage: Examine the charging cable for any visible damage, such as frayed wires or bent connectors. A damaged cable can impede the charging process. If you identify any issues, replace the cable with a high-quality, compatible one.

Use Original Cable: Whenever possible, use the original charging cable that came with your Onn Earbuds. If you don’t have the original, ensure the replacement is certified and compatible with your earbuds.

Inspect Charging Port:

Clean the Ports: Regularly clean both the charging ports on the earbuds and the case. Use a gentle touch with a small, soft brush to remove any debris or dust. A clean port ensures a secure connection, facilitating smooth charging.

Avoid Forceful Insertion: When connecting the earbuds to the case, avoid forceful insertion. Gentle handling prevents damage to the charging ports, ensuring a consistent and reliable connection.

Advanced Troubleshooting

Resetting Onn Earbuds

Performing a reset on your Onn Earbuds can be a game-changer when facing charging issues.

This simple action helps eliminate software glitches that might be causing disruptions in the charging process. Here’s a step-by-step guide on how to reset your Onn Earbuds:

  1. Refer to the User Manual: Start by locating your Onn Earbuds user manual. The reset process may vary slightly depending on the model, so having the manual on hand ensures you follow the correct instructions.
  2. Locate the Reset Button: On most Onn Earbuds, there’s a small reset button either on the earbuds themselves or the charging case. It’s often a pin-sized indentation that you can press using a paperclip or a similar tool.
  3. Press and Hold: Gently press and hold the reset button for about 10 to 15 seconds. Keep a close eye on any indicator lights; they may flash or change colors during the reset process.
  4. Check for Confirmation: After releasing the reset button, check for any confirmation signals from the earbuds, such as a specific light pattern or sound. This indicates that the reset was successful.
  5. Reconnect and Test: Once the reset is complete, reconnect your Onn Earbuds to the charging case and attempt to charge them again. This often kickstarts the charging process and resolves software-related issues.

Remember, always follow the manufacturer’s guidelines provided in the user manual to ensure a safe and effective reset.

Firmware Update

Regularly checking for firmware updates is a proactive approach to maintaining the optimal performance of your Onn Earbuds.

Manufacturers release updates to address potential bugs, enhance features, and improve overall functionality. Here’s how you can ensure your Onn Earbuds are running the latest firmware:

  1. Download the App: Many earbud manufacturers provide dedicated apps that facilitate firmware updates. Check if Onn has an official app for your earbuds and download it from the respective app store.
  2. Connect Your Earbuds: Open the app and connect your Onn Earbuds to your device. Ensure a stable and reliable Bluetooth connection.
  3. Check for Updates: Navigate to the firmware or software update section within the app. There should be an option to check for updates. Select it, and the app will search for the latest firmware version.
  4. Follow Update Instructions: If an update is available, follow the on-screen instructions to initiate the update process. Ensure your earbuds have sufficient battery life to complete the update.
  5. Wait for Completion: The update process may take some time. Be patient and avoid interrupting it. Once completed, your Onn Earbuds should have the latest firmware installed.

Regularly performing firmware updates not only addresses potential charging issues but also enhances the overall performance and longevity of your Onn Earbuds.

Temperature Considerations

Extreme temperatures can significantly impact battery performance. If you find your Onn Earbuds struggling to charge in harsh conditions, allow them to reach a moderate temperature before attempting to charge.

Extreme cold can cause the battery to temporarily lose capacity, while excessive heat can lead to permanent damage.

man holding earbuds in round sized case

Battery Health Check

Knowing the overall health of your Onn Earbuds’ battery is crucial for troubleshooting. Some devices offer battery health diagnostics.

Check if your earbuds provide this feature and assess the battery’s condition. If the battery health is below a satisfactory level, consider reaching out to the manufacturer for further guidance.

Power Source Variation

Experimenting with different power sources can be illuminating. Sometimes, the issue may stem from the power outlet or the USB port used for charging.

Attempt to charge your Onn Earbuds using a computer USB port or an alternative wall adapter to rule out potential problems with the power source.

Magnetic Alignment

The charging case relies on precise magnetic alignment to charge the earbuds. Even a slight misalignment can disrupt the charging process.

Ensure the earbuds are seated securely in the case with proper magnetic alignment. If the issue persists, try repositioning the earbuds within the case or cleaning the magnets to enhance their connection.

Analyze Charging Indicator Lights

Most Onn Earbuds have indicator lights that provide insights into the charging status. Pay attention to these lights during the charging process.

If there are unusual patterns or the lights behave unexpectedly, consult the user manual for guidance on interpreting the indicator signals.

Monitor Charging Time

Keep an eye on the time it takes for your Onn Earbuds to charge. If the charging process takes significantly longer than usual, it could indicate an underlying issue.

Comparing the charging time to the manufacturer’s specified duration can help identify abnormalities.

Contacting Customer Support

When all else fails, reaching out to Onn’s customer support is a wise decision. Their dedicated support team possesses the expertise to guide you through advanced troubleshooting steps or arrange necessary repairs.

Here’s how you can effectively contact Onn’s customer support:

  1. Visit the Official Website: Head to Onn’s official website and navigate to the support or contact section. Look for the most relevant contact information.
  2. Customer Support Hotline: If there’s a customer support hotline provided, give them a call. Be ready to provide details about your Onn Earbuds model and a thorough description of the issue.
  3. Online Support Form: Some manufacturers offer online support forms. Fill out the required information, detailing your charging issue and any troubleshooting steps you’ve already taken.
  4. Live Chat: Check if Onn provides a live chat option for immediate assistance. This can be a quick and convenient way to communicate with their support team.
  5. Follow Guidance: Once in contact with customer support, follow their guidance closely. They may provide additional troubleshooting steps or initiate a process for repair or replacement if necessary.

By delving into these advanced troubleshooting steps, you’re taking a comprehensive approach to resolve Onn Earbuds charging issues. Remember, each step brings you closer to enjoying your music without interruptions.

Frequently Asked Questions (FAQs)

How often should I clean the charging contacts?

It’s recommended to clean the charging contacts every few weeks or whenever you notice debris accumulation. Regular cleaning ensures a reliable connection for charging.

Can using a different charging cable cause issues?

Yes, using an incompatible or damaged charging cable can impede the charging process. Stick to the original or a certified replacement cable to ensure optimal performance

Why is temperature important for charging?

Extreme temperatures can affect battery performance. Charging in a moderate temperature range ensures efficient and effective charging.

How do I know if my Onn Earbuds need a firmware update?

Check the manufacturer’s app or website for firmware update notifications. Regularly updating the firmware enhances performance and addresses potential issues.

What should I do if my Onn Earbuds still don’t charge after trying these solutions?

If all else fails, contact Onn’s customer support. They have the expertise to guide you through advanced troubleshooting or arrange necessary repairs.

Can I charge my Onn Earbuds with a power bank?

Yes, you can use a power bank to charge your Onn Earbuds. Ensure the power bank provides a stable and compatible output for efficient charging.


In conclusion, resolving Onn Earbuds not charging issues involves a combination of basic checks and advanced troubleshooting steps.

By following the solutions outlined in this guide, you empower yourself to maintain the optimal performance of your Onn Earbuds. Remember, a proactive and gentle approach to maintenance ensures a seamless charging experience.

If challenges persist, don’t hesitate to reach out to Onn’s dedicated customer support for personalized assistance.

About HamzaKhan

I'm Hamza Khan—a seasoned expert with six years of invaluable experience at industry giants like JBL and Samsung. From troubleshooting to shaping headphone designs, I continue to mold the future of audio technology.

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