Raycon Earbuds Keep Cutting Out: 10 Easy Fixes (2024)

Raycon Earbuds Keep Cutting Out: 10 Easy Fixes

Raycon earbuds are known for delivering high-quality audio experiences, but like any electronic device, they can sometimes encounter issues.

One frustrating problem users may face is the audio cutting out unexpectedly.

This article explores 10 simple and effective solutions to resolve the problem and get your Raycon earbuds back to delivering uninterrupted sound.

First Thing First:

If you’ve recently bought Raycon Earbuds and they’re frequently cutting out, it’s wise to consider a refund.

These earbuds come with a 1-year limited warranty, so don’t hesitate to save both your money and time.

You might explore alternative options at the same price range, like “Apple AirPods” and “Jabra Elite 75t” which could offer better performance.

The Raycon earbuds typically work well for about 1 to 1.5 years. If you’ve used them for this duration, you’ve already received good value for your money.

Attempting to fix them might only provide a temporary solution, lasting another 1 or 2 months at best.

If you continue using them after fixing, issues may arise again, making it not the best choice for uninterrupted music enjoyment.

If your Raycon Earbuds have been in use for less than 1.5 years, you can try below practical fixes.

Why does Raycons keep cutting out?

Raycon earbuds may keep cutting out due to several reasons, such as:

  • Low battery charge: Low battery charge in the earbuds or case can cause cutouts. 
  • Bluetooth interference: Interference from other Bluetooth devices can cause connection problems.
  • Obstructions: Obstructions like earwax or debris in the earbuds or case can cause sound cutouts. 
  • Outdated firmware: Outdated firmware on your Raycon earbuds can contribute to connectivity issues. 
  • Physical damage: Damage to the earbuds, such as dropped or damaged components, can affect their ability to connect to your device.
  • Incompatibility with devices: Your Raycon earbuds may not connect due to incompatibility with your device. 
earbuds with the case on the table

Raycon Earbuds Keep Cutting Out (10 Fixes)

1. Ensure Sufficient Battery Charge

One of the most common reasons for Raycon earbuds cutting out is insufficient battery charge. 

Before each use, make sure both the earbuds and the charging case are fully charged. Keeping them powered up ensures a stable connection and a continuous listening experience. 

And if you dont know how to check the charge of Raycon earbuds, follow these steps: 

  • Bluetooth Settings: Open the Bluetooth settings on your device and look for the name of your Raycon earbuds in the list of available devices. The battery level will be displayed in a percentage format, such as “Raycon E50 Eardrums – 100%” .
  • Charging Case LED Lights: The charging case has a small LED ring on the inside of the case that lets you know when the case is charged to capacity. When charging the case, the lights will blink red, and when fully charged, the LED will stay green.

2. Restart Earbuds

Restarting your Raycon earbuds can be a quick and easy solution if you’re facing sudden cutouts in the sound. It’s like giving your earbuds a little break to refresh and get back to working smoothly.

Here’s what you can do:

  1. Turn off Bluetooth on all devices that remember the earbuds and delete the earbud pairing from the device(s) you are using Bluetooth on.
  2. Place the earbuds back in their charging case.
  3. While the earbuds are off, hold the power on/off button on the left and right earphones for 30 seconds. For some models, you may need to hold the center Reset button for 5 seconds or until the capsule LED flashes yellow 3 times.
  4. Turn both earphones on by holding down both of the buttons together, and wait for the earbuds to pair.

3. Reduce Interference from Other Devices

Bluetooth interference can lead to audio disruptions. Disable Bluetooth on nearby devices that are not actively in use to reduce potential conflicts.

This simple step can help create a cleaner wireless environment for your Raycon earbuds.

Also Read: Sesh Evo Battery Draining Fast

4. Maintain Proximity to the Source Device

Bluetooth technology has a range limit, and exceeding it can result in connection problems.

Keep your earbuds within the recommended Bluetooth range, which is around 33 feet, to avoid signal interruptions..

Staying close to the connected device enhances the stability of the connection and minimizes the chances of the audio cutting out.

black colored earbuds

5. Clear Obstacles

Obstructions in or around the earbuds can cause audio issues. Regularly check for and remove any earwax, debris, or other obstructions that might affect the performance of your Raycon earbuds.

A clear pathway ensures a smooth and uninterrupted audio experience. Here’s what you need to do: 

For the earbuds and charging case:

  1. Turn off and unplug the earbuds. This is important to avoid any electrical mishaps.
  2. Wipe down the surfaces with a soft, dry cloth. This will remove dust and small debris.
  3. For stubborn dirt or grime, use a slightly damp cloth. Avoid getting any moisture inside the charging ports or speaker grilles.
  4. Let everything air dry completely before using the earbuds again.

For the ear tips:

  1. Gently remove the ear tips from the earbuds. Most Raycon models have ear tips that pull off easily.
  2. Wash the ear tips with mild soap and water. Don’t use harsh chemicals or abrasive materials, as these can damage the silicone.
  3. Rinse the ear tips thoroughly and let them air dry completely. Don’t use paper towels or cloths to dry them, as this can leave lint behind.
  4. Once dry, reattach the ear tips to the earbuds. Make sure they’re securely fitted to ensure proper sound quality and a good seal.
white earbuds

6. Update Firmware

Outdated firmware can contribute to connectivity problems. Check for Bluetooth driver updates for your device and update the firmware on your Raycon earbuds to ensure compatibility and optimal performance.

Keeping your software up-to-date can resolve many technical issues.

To update the firmware of Raycon earbuds, you can follow these steps:

  1. Visit the Raycon website: Go to the official Raycon website and download the latest firmware for your specific model of earbuds.
  2. Connect your earbuds to your device: Connect your earbuds to your device and follow the instructions to update the firmware.
  3. Disconnect your earbuds: Once the update is complete, disconnect your earbuds and try to pair them with your device again

7. Enable and Disable Bluetooth

Bluetooth glitches can sometimes be resolved by toggling the Bluetooth feature on your mobile phone or device.

Enable and disable Bluetooth multiple times to refresh the connection and eliminate any temporary issues causing the audio to cut out.

This simple action can make a significant difference.

8. Adjust Earbud Fit

Ensure your earbuds fit comfortably and securely. A proper fit can improve sound quality and prevent cutouts.

Experiment with different ear tips and adjust the positioning for the best fit.

Follow these tips to find the best fit for earbuds: 

1. Find the Right Ear Tips:

  • Raycon earbuds typically come with multiple ear tip sizes (small, medium, large).
  • Experiment to discover which size creates the best seal in your ear canals.

2. Attach Stabilizers (If Available):

  • Some Raycon models have optional stabilizers for enhanced stability, especially during physical activities.
  • Attach them securely to the earbuds for a more snug fit.

3. Insert the Earbuds Correctly:

  • Gently insert the earbuds into your ears, aiming slightly towards the back of your head.
  • Rotate or twist them gently for a secure fit.

9. Reset Earbuds

If the problem persists, consider resetting your Raycon earbuds. This process varies by model, so consult your user manual for specific instructions.

Resetting the earbuds two to three times may help resolve persistent issues and restore normal functionality

To reset your Raycon earbuds, you can follow these steps:

  1. Resetting the Earbuds:Place both earbuds in the charging case.
  2. Factory Reset for E50 Earphones:While the earbuds are off, hold the power on/off button on the left and right earphones for 30 seconds to restore the earphones to factory settings

Resetting your Raycon earbuds can help resolve various issues and restore them to their original settings.

woman wearing white earbuds

10. Contact Raycon Support

If all else fails, reaching out to Raycon customer support is a wise move. They have dedicated professionals who can provide assistance tailored to your specific situation.

Whether it’s a hardware or software issue, their support team is there to help you get the most out of your Raycon earbuds.


Dealing with Raycon earbuds cutting out can be frustrating, but with these 10 simple fixes, you can troubleshoot and resolve the issue.

From ensuring a full battery charge to seeking professional help, each step is designed to help you enjoy uninterrupted audio experiences with your Raycon earbuds.

Remember, if your earbuds are still under warranty, don’t hesitate to contact Raycon support for the best possible solution.

About HamzaKhan

I'm Hamza Khan—a seasoned expert with six years of invaluable experience at industry giants like JBL and Samsung. From troubleshooting to shaping headphone designs, I continue to mold the future of audio technology.

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