Raycon earbuds stand out as excellent true wireless earbuds in the current market due to their affordability and ability to deliver a fantastic music listening experience.
I purchased the Raycon earbuds last year, and they worked perfectly for me until one day when they suddenly stopped charging, which was quite frustrating.
However, after consulting multiple troubleshooting guides and reaching out to their support team, I applied several troubleshooting steps that ultimately resolved the issue.
If you’re experiencing difficulties charging your Raycon earbuds and are searching for a guide to fix them, continue reading to discover the solutions.
First Thing First:
If you’ve recently purchased Raycon earbuds and are encountering charging problems, it might be worth considering requesting a refund.
Save both your money and time by exploring alternative headphone options instead.
Typically, Raycon earbuds perform at their best for around 18 months or 1.6 years. If you’ve used your headphones for this duration, you’ve already received your money’s worth.
Attempting to repair them may only provide an additional 1 or 2 months of use. If you rely on them for travel, depending on repaired earbuds might not be the wisest decision.
Raycon earbuds come with a 1-year limited warranty that covers manufacturing defects.
This means if your earbuds stop working due to a manufacturing issue, Raycon will repair or replace them free of charge.
The warranty remains active for one year from the day of purchase. To utilize the warranty, visit the Raycon website and submit a warranty claim following the provided guidelines.
You’ll need to provide proof of purchase, such as a receipt or order confirmation. After contacting them, Raycon will supply a prepaid shipping label for you to return your headphones.
Upon receipt, they’ll either repair or replace them and send them back to you.
If your Raycon earbuds have been in use for less than 18 months, there’s hope for practical fixes.
Check out the solutions below to effectively address charging issues and continue enjoying your headphones
How to Fix Raycon Earbuds not Charging?
To troubleshoot Raycon earbuds not charging, follow these six potential solutions based on our experience and Raycon’s own help guide:
1. Properly Place Earbuds in the Case:
If your Raycon earbuds are not charging, the first solution to try is properly placing the earbuds in the case.
This involves ensuring that the earbuds are correctly placed in the charging case, fitting snugly without any obstruction.
To properly place the earbuds in the case, follow these steps:
- Open the charging case.
- Ensure that the earbuds are correctly placed in the charging case, fitting snugly without any obstruction.
- make sure the ear tips are properly positioned on the earbuds; this ensures they sit correctly in the charging case.
- ensure that when you place the earbuds in the case, the charging poles connect with the pins.
- Check for any debris inside the case that might be preventing a proper fit.
- Close the charging case lid.
Once you place your earbuds correctly, now check if your earbuds are charging. if it is not charging, follow other solutions.
2. Check Charging Cable and Adapter:
The second solution on the list is to check Cable and Adapter. A faulty cable and adopter may prevent earbuds from charging.
Examine the cable for any indications of damage, like frayed wires or bent connectors. If you spot any problems, replace it with a new one.
If the cable is in good condition, now check the adapter for any damage. follow these steps to examine the Adapter:
- Borrow a charging adapter from someone who has a similar device, or buy a new one.
- Connect your raycon earbuds to the borrowed adapter or the new one.
- If your device begins charging with the alternative adapter, it suggests that the original adapter is defective and should be swapped out.
By following this step, you actually determine the cause of issue, it it is cable or adapter, replace it with new one.
3. Clean the charging contacts:
If your Raycon earbuds are not charging, another solution to consider is cleaning the charging contacts. Over time, earbuds can accumulate dirt, sweat, or other residues that may affect the charging process. Here are the steps to clean the charging contacts:
- Assemble a few key items: a soft, lint-free cloth, cotton swabs, and isopropyl alcohol.
- Start by gently wiping the exterior of the charging case with the dry cloth.
- Dampen a cotton swab with a small amount of isopropyl alcohol.
- Gently rub the cotton swab over the charging contacts inside the case.
- Use a dry cotton swab to remove any remaining residue.
- Repeat steps 3-5 for the charging contacts on the earbuds themselves.
It’s important to avoid using liquid or wet cleaning agents as they may damage the inner electronics of the earbuds.
4. Reset the earbuds:
Sometimes, your earbuds may not charge due to minor software glitches which is usual in all electronic gadgets.
the simple solution to this is resetting your earbuds. Resetting earbuds clears all the bugs or software issues that are stopping earbuds from charging.
To reset Raycon earbuds, follow these steps:
- Turn off the earbuds by holding down both buds for 4 seconds simultaneously.
- Delete Raycon earbuds from your device.
- Hold both buds at the same time for 30 seconds.
- Place them into the charging case and close it.
- Take earbuds out of the case and turn them on.
Resetting is the most effective solution, and in 90% of cases, the earbuds charge successfully after being reset.
5. Update the firmware:
If Resetting the earbuds doesn’t resolve the issue, then it might be issue of outdated firmware.
Keep in mind the firmware is like a brain of earbuds which manages everything from audio processing to connectivity features. If the brain of earbud is outdated then obviously it will cause charging issue. So, if your earbuds firmware is outdated try updating the firmware.
To update the firmware of Raycon earbuds, follow these steps:
- Go to the Raycon website or app to check for available firmware updates.
- If an update is found, download it onto your computer or mobile device.
- Connect your earbuds to your device via Bluetooth.
- Run the update file according to the instructions provided.
- Restart your earbuds once the update is complete.
It’s important to note that not all Raycon earbuds models may have a firmware update feature. If you are unable to find the firmware update option in the Raycon app, it’s recommended to contact Raycon support for further assistance.
6. Try a Different Power Source:
Most of us usually use computer/ Laptop USB port to charge the earbuds or other device, which can also be the cause of charging issue.
Remember, Computer USB Ports typically provide between 5 and 15 watts of power where as wall outlet provide up to 60 watts of power.
which means the power output of a wall outlet is higher than that of a computer USB port and wall outlets can charge devices faster and more efficiently, especially earbuds.
Also, Computer USB ports may sometimes experience fluctuations, which could affect the charging process. To solve this try using a wall outlet using the provided adapter. This switch ensures a more consistent and stable power delivery to your charging case.
by doing this, you can avoid such issues and ensure that your earbuds receive the optimal charging power they require for efficient charging.
7. Check for Faulty Charging Case:
If you have followed all the above solution and still your earbuds are not charging, then its possible that your charging case is faulty means the battery is damaged.
It is worth noting that the lifespan of the charging case battery, like raycon rechargeable battery, degrades over time due to a layer of crystalline buildup that forms on its inside walls.
So if you have used it consistently for longer period of time like 2 to 3 years, the battery might have damaged.
Also, the battery can damage due to moisture or physical damage. in the case of moisture, you should place your charging case under sunlight for few minutes, this might help.
But, If you’ve accidentally dropped the case, it’s possible that the power cable is now disconnected from the battery, preventing the current from reaching the case pins.
In the case battery damage, whether its because of moisture, physical damage, you will need to go to technician or contact customer support for any repair or replacement.
Remember, repairing charging case by yourself can lead to more damage to your earbuds, because it requires complex technical knowledge.
Conclusion:
In conclusion, encountering charging issues with your Raycon earbuds can be frustrating, but with these seven fixes, you can troubleshoot and resolve the problem effectively.
Remember to refer back to this guide whenever you encounter charging issues, and don’t hesitate to reach out to Raycon support for further assistance.
